1. Information we collect
We may collect information you provide directly, including your name, telephone number, email address if supplied, company or professional information, service interests, project details, messages, files and other information you choose to share.
When you use the website, technical information may be processed automatically, such as IP address, browser and device information, approximate country, timezone, pages visited, referral information and basic security logs.
2. Visitor country and time display
The website may use your browser timezone and a third-party IP-based geolocation service to display your country and local time. The feature does not request GPS or precise device location permission. An IP address may be transmitted to the geolocation provider as part of the lookup.
3. How we use information
- Respond to inquiries and communicate about requested services.
- Prepare consultations, proposals, quotations, bookings and project scopes.
- Provide, manage and improve consulting, advisory, education and related services.
- Process payments through third-party payment or transfer providers where applicable.
- Maintain business, security, accounting, dispute and compliance records.
- Protect the website and services from misuse, fraud, abuse and security threats.
- Improve website performance, content and user experience.
- Comply with legal obligations and enforce applicable agreements.
4. Legal bases where applicable
Where privacy law requires a legal basis, processing may rely on your consent, steps requested before entering an engagement, performance of a contract, legitimate business interests, compliance with law, or protection of legal rights.
5. Sharing and service providers
We do not sell personal information. Information may be shared with service providers that support hosting, communications, payments, security, analytics, document handling, scheduling, cloud services or IP-based country detection, but only to the extent reasonably necessary for those functions.
Information may also be disclosed when required by law, court order, regulatory request, or when reasonably necessary to protect legal rights, safety, security or the integrity of the services.
6. International processing
Some providers may process information in countries other than your own. Where applicable, reasonable contractual, technical or organizational safeguards may be used for such transfers.
7. Retention
Information is kept only as long as reasonably necessary for the purpose for which it was collected, for ongoing client relationships, business records, legal or tax obligations, dispute management, security, or legitimate recordkeeping. Retention periods may vary by type of information and engagement.
8. Security
Reasonable technical and organizational measures are used to protect information. No internet transmission or storage system can be guaranteed to be completely secure, and visitors should avoid sending unnecessary sensitive information through public or unsecured channels.
9. Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Requests may be made through the Contact page, by email at [email protected], or by calling or messaging The Consultants at +961 70 979 696. Identity verification may be required before acting on a request.
10. Payment information
Where payment is handled by a bank, transfer service, payment processor or other provider, that provider may process financial and identity information under its own terms. The Consultants does not need to receive or store full payment-card credentials unless expressly required for a particular payment method.
11. Minors
The website and professional consulting services are not directed to children. If information relating to a minor is provided for a legitimate service, it should be supplied by or with authorization from a parent, guardian or other legally responsible person where required.
12. Updates
This policy may be updated when services, technology, providers or legal requirements change. The effective date shown on this page identifies the current version.
13. Contact
Privacy questions or requests may be directed through the Contact page, by email at [email protected], by telephone, or by WhatsApp at +961 70 979 696.